03/26/2020

WEISS is here for you!

   

We are observing the current situation under the influence of the Corona / Covid 19 crisis very closely, and the development of the resulting measures are of the highest relevance for us as a WEISS group. To protect the health of our employees and our business partners is our top priority. Nevertheless, we are determined and endeavored to use bundled forces to minimize the impact on our customers' supply chains and processes, and to continue to receive deliveries from our suppliers as usual. We try to meet promised deadlines and to maintain the normal supply to our customers.

Reliable and fair as usual

We are well aware of how important the value of planning security, the fairness and the reliability is for you as a valued customer and business partner. We have already taken extensive internal preventive measures in recent weeks to maintain our performance. We assure that we will do everything we could to keep our performance of on time delivery as possible as we can.

Guaranteed daily business communication as usual

Even the on-site visits shall become more and more difficult in the coming weeks, your business contact person in our company will always be available for you. Our employees are equipped with remote workstations and can be reached via all digital channels and by telephone.

Customers are welcome to communicate with us via teams or TeamViewer for consultation meetings. We will keep the best consultation quality as usual.

Our production remains efficient as usual

Our production is running in full area as usual. There are currently no bottlenecks in the supply chains of our base materials. On the contrary: we have slightly increased the stocks of individual raw materials in order to be able to act flexibly. The WEISS Group is well positioned globally. If there is any delivery difficulty of a product, we could get it from our inventory in the USA, China and India.

Dear customer, if you also wish to secure your supply chain and increase your stocks as a precautionary measure against the Virus crisis, we will of course be happy to comply with this request. Your daily business contact person can be reached all the time and would be happy to help you with this.

Shipping and logistics are carried out without any interference as usual

We work together with several transport service providers. So far there are currently no signs of a restriction in delivery routes within Germany. However, there may be some corresponding waiting time at the European borders. Our business partners will inform us immediately if there are any complications. We will then of course keep you informed. We will continue to inform you here on the website about current developments and keep you informed about all changes.


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